Shipping

All products are in stock and shipped within 1 to 2 business days. You receive an email with your tracking number as soon as your parcel ships.

Pickup point (Mondial Relay): €3.90, free from €40. Delivered in 2 to 4 business days.
Home delivery (Colissimo): €5.90. Delivered in 2 to 3 business days.
Express home delivery (Chronopost): €10.99. Delivered the next business day before 6 pm after shipping.

For pickup point delivery, you choose your pickup point on the order confirmation page, right after payment.

Belgium, Luxembourg, Netherlands: pickup point (Mondial Relay) €4.90, home delivery (La Poste) €9.90. Delivered in 3 to 5 business days.
Germany, Spain, Italy, Portugal: pickup point (Mondial Relay) €6.90, home delivery (La Poste) €9.90. Delivered in 4 to 7 business days.
Other EU countries (Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden): home delivery (La Poste) €9.90. Delivered in 4 to 8 business days.

Home delivery in Europe is a tracked La Poste service: your parcel is delivered to your letterbox, no signature required.

Free shipping applies to mainland France only.

We do not ship outside the European Union yet. Write to contact@towagear.com if you would like Towa to be available in your country.

A phone number is required at checkout: carriers use it to send you delivery updates by text message.

If your parcel arrives damaged or does not arrive, contact us within 7 days at contact@towagear.com and we will arrange a replacement or a refund.

Delivery times are given for information and start from the day the parcel ships.